We are considering RC for SMS delivery and are now sending about 10% of volume as a test. We are using an A2P 10DLC number for SMS.
Prior providers presented lots of reporting that allowed us to see delivery detail from their databases. It would appear that you simply show a couple graphs, and no detail. While I know I can query based on Message ID and store result in a repository that I own, I do not really want to this, nor do I think I should need to (doing so is really duplicating the data, which should not be necessary). However, it comes down to a few things :
1. Am I missing report details available from the platform, can I get this detail report from your system without going through the API?
2. Does the API allow me to get delivery detail based on date/time range (without Message ID)?
3. What is your data retention policy for this data?