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How can I automatically change to DND when in a Ring Central Meeting?
Tags: meetings, video
Nov 24, 2020 at 3:49pm   •   2 replies  •  0 likes
Josh Henderson

The Ringcentral app sees that you are in a meeting. However, phone calls to you still audibly ring interrupting the meeting. Is there a configuration to automatically change to DND while in the meeting?

on Jul 29, 2021 at 5:45am   •  1 likes

I would also like to know how to set it up so it AUTOMATICALLY goes to DND while on video meeting or conference call. Thanks.

on Jul 29, 2021 at 7:42am   •  0 likes

Hi @kelly-cote, when you're in a meeting, a red dot is shown. This presence indicates if a user is in a meeting and should not be disturbed. This presence is system-triggered and is set automatically.

on Jul 29, 2021 at 7:46am   •  1 likes

Right, but outside callers can't see that and phone calls come through. All of our personnel aren't on Ring Central so they can't see the solid red. So auto DND would be great.

on Jul 29, 2021 at 7:52am   •  0 likes

Thanks for clarifying. I see what you're trying to achieve now. Outside callers from the app are not included in it. If you want this feature to be available, please submit a request in our Ideas Portal.

on Nov 25, 2020 at 12:23am   •  0 likes
on Feb 22, 2021 at 10:35am   •  0 likes

Hello Anirban, can RC Office be setup to automatically direct calls to voicemail (DND) whenever I'm either in a RC Video meeting or on another phone call, or does the presence need to be manually set each time?

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