Automatic Call Recording

Question

Not sure what I'm doing wrong this time, trying to add extension 1158 to automatic call recording, when running the script below I receive: ringcentral.http.api_exception.ApiException: Parameter [addedExtensions] value is invalid.But the documentation tells me to use "addedExtensions"? I get the same error if I try to use "updatedExtensions"?Specific API call I'm following: Office API Reference | RingCentral DevelopersaccountId = '~'
body = {
    'addedExtensions': {
        'extensionNumber': 1158,
        'callDirection': 'Outbound'
    },
    # 'updatedExtensions': {
    #     'extensionNumber': 1158,
    #     'callDirection': 'Outbound'
    # },
    # 'removedExtensions': {
    #     'extensionNumber': 1158,
    #     'callDirection': 'Outbound'
    # }
}
r = platform.post(f'/restapi/v1.0/account/{accountId}/call-recording/bulk-assign', body)Also tried calling using the extensionId thinking it was because I was calling the extension, but it still spits out the same error. Am I missing permissions for this?Thanks

Nate2390738036 · Accepted Answer

Hey Phung,

Thanks as usual for the help.

Using the extensionId instead of the extensionNumber still returns the same error:

ringcentral.http.api_exception.ApiException: Parameter [addedExtensions] value is invalid.

Looking at your example though, the API I referenced doesn't show the [] brackets after addedExtensions or updatedExtensions, after adding those into my body it resolved the issue.

body = {
    'addedExtensions': [
        {
        'id': _unExtId,
        'callDirection': 'Outbound'
        }
    ],
    # 'updatedExtensions': [
    #   {
    #     'extensionNumber': 1158,
    #     'callDirection': 'Outbound'
    #   }
    # ],
    # 'removedExtensions': [
    #   {
    #     'extensionNumber': 1158,
    #     'callDirection': 'Outbound'
    #   }
    # ]
}
r = platform.post(f'/restapi/v1.0/account/{accountId}/call-recording/bulk-assign', body)

Thanks!!

Phong1426275020 · Answer

The API takes the extension id, not the extension number (the API reference lists also the extension number as input but that is redundant and not used)

POST /restapi/v1.0/account/1468821004/call-recording/bulk-assign

{
  "addedExtensions": [
    {
      "id": "1468821004",
      "callDirection": "All"
    }
  ],
  "updatedExtensions": [
    {
      "id": "1468823004",
      "callDirection": "Outbound"
    }
  ]
}

Automatic Call Recording

2 replies

Reply

Reply

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded