question

Joe Bishop avatar image
Joe Bishop asked Becky-Community_Manager commented

macOS Universal Application - Apple Silicon M1

I see Zoom has announced support for Apple M1 processors today. With RC's underlying tech being "powered by Zoom", should we expect a native Apple Silicon macOS desktop app soon? I'd love to enroll in beta program for this if there is such a thing. Thanks!

ringcentral apphardware
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Checking macOS "Activity Monitor" on my M1 MacBook confirms that the application type is "intel". Possibly wrong package was posted to the website?

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Running into the same issue.

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Yes - They have not yet updated the app to be universal with native support for Apple Silicon or the M1.

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I also have a strong desire to see an Apple Silicon "universal app" version to support the new M1 MacBook Air and M1 MacBook Pro laptops.

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This is also a need for our company as we start to rollout the new M1 Macbook Airs to our Sales dept.

If there is Beta I would like to get a couple of my IT staff on it


Mike M

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We might be interested as well.

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We also need a version of the RC App (GLIP) for M1. Any word on when that can be expected?

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It seems that any business that uses RC and Mac clients will need this sooner rather than later since Apple is transitioning all of its systems to Apple Silicon. Assuming RingCentral continues to offer cross-platform compatibility, the question here is when not if. It would be good to have some communication to customers regarding the target timeline for this support so that we can all plan accordingly.

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1 Answer

Becky-Community_Manager avatar image
Becky-Community_Manager answered Randy Soraich commented

The RingCentral app now has an M1 Download!
You can find that on the Downloads Page HERE.

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Not sure if you saw my response and others confirming this, but the macOS M1 installer is still just a standard Intel app.

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Hey, @Joe Bishop - We're checking in with our engineers on this issue.
Please stay tuned.

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Bill Turner avatar image Bill Turner Becky-Community_Manager ♦♦ ·

Any update? Just downloaded the version from the M1 download link to still have the application show as "intel" on my M1 MacBook with the activity monitor application.

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Hi @Becky-Community_Manager any update on the M1 native app?

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It's still not a universal binary with native support on Apple Silicon. Any updates?

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Hey, team!

I have a message out to the Product Team on this issue.

Please standby and I will update you when I hear back.

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Randy Soraich avatar image Randy Soraich Becky-Community_Manager ♦♦ ·

Thank you very much!

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