When my agents make calls to customers, the customers don't pick up because they are telling us that the numbers are labeled "Scam Likely". Is there a resolution for this?
It depends on what scam detection service your customer is using. The number might be flagged by a customer earlier.
I recommend you to contact the customer and ask them to check with the service they use to "unflag" it.
2 People are following this question.
Team messaging, video meetings
and phone - all in one app.
Get the new RingCentral app