Rabiya Merchant avatar image
Rabiya Merchant asked mary-community-moderator commented

Calls are not logging from RingCentral into SalesForce


The outgoing and incoming calls are not logging into salesforce accounts, it keeps breaking even though the auto-log call is enabled. Need Help asap! Thanks

integrationscall logssalesforce
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Michelle Moss avatar image Michelle Moss commented ·

Did you ever get an answer to this question? This is what happens when we try to log a call


0 Likes 0 ·
mary-community-moderator avatar image mary-community-moderator ♦♦ Michelle Moss commented ·

Hi @Michelle Moss, she created a ticket with Technical Support for resolving the issue. Please do the same, too. Create a case here.

0 Likes 0 ·

0 Answers

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.

Get the new RingCentral app