Question

KPI Dashboards

  • 11 April 2016
  • 1 reply
  • 1264 views

Do you have any integrations with Dashboards services like https://www.geckoboard.com to show KPI's like number of calls, Minutes, etc, in this case from Ringcentral ?

1 reply

Not currently, but there are more than one of the apps in the RIngCentral App Gallery which do offer these types of reporting services as part of their services (https://developers.ringcentral.com/app-gallery.html#/apps).

Additionally, you could use the API resources such as Call-Log, Push Notifications, Message, and other resources of the RingCentral API to capture this into your own dashboard solution (we've had many customers who have done this for themselves successfully).

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