Ring Central Partners or Consultants

@Eva Ikonomakos We have a lot of partners here on the Community. Hopefully, someone will pipe up with their experiences and support!
I'll nudge a few too! :)

Hi Desi - I was unsuccessful in finding someone here - I can let you know what steps I took to get help. Thanks!

Hello, I inherited management of a small deployment (three offices, 11 employees) and have questions. Can figure out most basic features and settings, but am perplexed by a few items and just do not have the time to skim and scour places like RC community for answers.

Surely there's an option where I can connect w/ a saavy RC user or admin who knows how to, say, diagnose and fix why a DTMF tone (assoc with one specific keypad number/option) is not registering for customers dialing in via cell. Has to be a known issue, no way I'm the "first" to experience, but here we are (*checks watch*) some 63 minutes and counting w/o finding the right mix of keywords to find the answer.

Tried to go the consultant route via large-scale gig sites and kept getting people wanting to leverage this one-off into a larger relationship, IT-wise. I respect the hustle, but really just want this (and only this) done.

Am I insane, or is it really not worth someone's time to spend a half a day at most working with me to optimize my system (and get paid a respectable amount for doing so)? I don't want to contract with you for managed services on a monthly basis for four figures a month, just a quick fling, so to speak.

Responses are welcome and appreciated.