question

Cameron Smith avatar image
Cameron Smith asked mary-community-moderator commented

SMS logs from Admin

Can I see from my Admin account a log of SMS sent by users on our account?

sms and text messaging
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

2 Answers

Gurpreet Singh avatar image
Gurpreet Singh answered mary-community-moderator commented

Just updating this old thread as this comes up often on google search. This is for the benefit of new comers to this page.

Yes, since Sept, 2022 we do have capability in admin portal for customer admins to check SMS usage logs. Once admin logs in to https://service.ringcentral.com/, please go to Reports -> SMS logs. You have an option to view up to last 60 days of usage logs on screen, and also can click on download and export sms logs as a CSV for up to 1 year.


Regards

Gurpreet Singh

GPM, RingCentral Platform

1 comment
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Thank you @Gurpreet Singh!

0 Likes 0 ·
mary-community-moderator avatar image
mary-community-moderator answered

Hi @Cameron Smith, this is not an option as an Admin.

1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app