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Share Screen Minimized
Tags: video
Mar 5, 2021 at 8:53am   •   1 replies  •  0 likes
Ceara Goodnow

When sharing screens, participants only see "Share Screen Minimized" when the window is in fact maximized. I have tried to switch screens, closing all other windows, and sharing only the app. This happens to users in our organization while they are sharing, they have no idea participants can't see the screen until someone else speaks up.

on Mar 5, 2021 at 10:00am   •  0 likes

Hello @Ceara Goodnow, are you using RingCentral Video or RingCentral Meeting?

on Mar 5, 2021 at 11:10am   •  0 likes

Hi @Mary-Community_Moderator, I am using RingCentral Video.

on Mar 8, 2021 at 7:15am   •  0 likes

Hello @Ceara Goodnow, are you using Windows?

on Mar 8, 2021 at 7:16am   •  0 likes

Yes, @Mary-Community_Moderator I am using Windows 10 Pro



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