question

Tim Ball avatar image
Tim Ball asked Nicholas Guan edited

Why can I no longer view my Sandbox credentials?

Hello, I can't seem to see the sandbox credentials whereas previously i was able to, can anyone advise?

developer sandbox
1582211232666.png (21.1 KiB)
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Anirban avatar image
Anirban answered Nicholas Guan edited

Please contact the developer support team by submitting a ticket to explain the issue. They will help you out.

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Phong Vu avatar image
Phong Vu answered Nicholas Guan edited

Please submit a developer support help ticket containing your sandbox main company number (the one you use for logging to https://service.devtest.ringcentral.com) and your RingCentral developer account phone number (the one you login to https://developers.ringcentral.com) asking to fix this.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys