Already tried reinstalling the (desktop) app. Camera works with Microsoft Teams without issue.
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RingCentral not recognizing camera
Userlevel 2
We were having a similar issue here, and RC tech support was zero help.
Turns out, our conference room webcam is a HD webcam, and the RC app would not recognize it without that "Enable HD for my video" box checked off. Stupid simple, but weird.
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