question

DMS 1 avatar image
DMS 1 asked DMS 1 answered

Notification to call taker of call gone over time limit

Phone calls for every company have an average number of minutes. When the phone calls exceed the average number of minutes, for example three minutes, a flashing yellow light or other type of notification that the caller has gone in a unrelated questions territory.

Similarly, When the phone calls exceed the average number of minutes, for example five minutes, a flashing red light or other type of notification that the call needs to be terminated.

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Phong Vu avatar image
Phong Vu answered

What is your question?

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DMS 1 avatar image
DMS 1 answered

Need a feature in ring central to have indication on phone or on computer.

Indication can be a pop-up or flashing light to make the phone taker aware.


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