Get SMS delivery report - High Volume SMS

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Nate Demo asked Mar 22, '21 Phong Vu commented Apr 12, '21

Get SMS delivery report - High Volume SMS

I'm working on A2P SMS application which is now able to send SMS to multiple recipients. However, I can't view inbound and outbound messages, as well as logs from message store. Although messages are sent and received by the application, still getting 0 from this request:

restapi/v1.0/account/~/a2p-sms/messages

{

"records": [],

"paging": {

"perPage": 0

}

Using this page as reference:
https://developers.ringcentral.com/guide/messaging/sms/high-volume/message-store

Can you verify the if the app settings and permission needs to be updated?

Client ID: wab9LOBtQASWxopY8puE3w

App Permission: A2PSMS

We're looking into having all features for HV SMS enabled.

Message Store, Opt-in / Opt-out, Event Notifications.

a2p sms logs

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Answer 1 · 2021-03-22T14:24:52Z

Phong Vu answered Mar 22, '21

When did you send or receive SMS to your A2P SMS number? By default, the dateFrom and dateTo is set for the last 24 hours. Your app has the A2PSMS app permission so that is sufficient to read.

All the features you listed are supported. See the Dev guide documentation for more.

1 |1500 characters needed characters left characters exceeded

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Answer 2 · 2021-03-22T23:00:07Z

Nate Demo answered Mar 22, '21 Phong Vu commented Mar 23, '21

Sending the accountId parameter in path did not give me any record. I used ~ instead and got the response.

Reference:

https://developers.ringcentral.com/api-reference/High-Volume-SMS/listA2PSMS

5

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Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Phong Vu ♦♦ · Mar 22 at 11:10 PM

Impossible. I test with my account id and it worked as expected. It must be that the account Id you specified was incorrect. Where did you get your account id from?

0 ·

Nate Demo Phong Vu ♦♦ · Mar 23 at 12:26 AM

I am sending the same account ID I used for batch sms request. Is there a way to add webhook permission to the same client application?

0 ·

Phong Vu ♦♦ Nate Demo · Mar 23 at 01:01 AM

Your app is in production so you can't. If you need to add missing permissions to this app, let me know.

I still don't get what you talked about the account id.

-1 ·

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Answer 3 · 2021-04-12T00:19:47Z

Nate Demo answered Apr 12, '21 Phong Vu commented Apr 12, '21

@Phong Vu I would need another permission for this application
Client: wab9LOBtQASWxopY8puE3w
Permission: Glip
Another requirement came, hoping you can help.

1

1 |1500 characters needed characters left characters exceeded

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Phong Vu ♦♦ · Apr 12 at 04:03 AM

Done!

0 ·

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