question

Valerie Garcia avatar image
Valerie Garcia asked mary-community-moderator answered

RingCentral for Salesforce Navigation Bar

The "managed" package of Ringcentral for Salesforce comes with Standard navigation style where it shows so many tabs that our agents won't even use.

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Is there a way to change it to console navigation so the top bar doesn't look too cluttered?

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integrationssalesforce
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1616749425411.png (64.2 KiB)
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

Hi Valerie,

Our CTI is packaged with the traditional SF App because there are more usage than the console view.
However, the RC for SF CTI do support Console view. You can configure the CTI into your own console view for daily work.

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