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Can I make incoming faxes appear in multiple desktop apps?
Tags: fax, ringcentral app, ringcentral app
Mar 31, 2021 at 11:22am   •   3 replies  •  0 likes
Lee McCoy

Seems simple enough. My boss and I would both like to see all incoming faxes in our desktop apps.

Someone has to have solved this problem.


on Apr 2, 2021 at 9:36am   •  0 likes

Thank you all. Our goal is to avoid our users having to receive another email just to get a fax. If they could see all faxes in the app, they could review them there and avoid any further action in many cases.


on Apr 1, 2021 at 11:55am   •  1 likes

Have the fax sent (via the advanced part of notifications) to an email distribution list. That way you control which groups of people get which faxes.


on Apr 2, 2021 at 9:28am   •  0 likes

That's a smart workaround, @Joe Cache.

on Mar 31, 2021 at 12:41pm   •  1 likes

Hi Lee, only one user or recipient is allowed to receive fax in the desktop app but you can have multiple emails to receive faxes instead. For feature requests, please add it in our Ideas Portal at https://ideas.ringcentral.com/



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