question

Nat Truitt avatar image
Nat Truitt asked ·

shared text

I would like to have a shared text line (same as my main phone number) on every users application. Or have multiple operators that are assigned to a text phone number.

text
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Phong Vu avatar image
Phong Vu answered ·

"Shared text line", and"text phone number", what is this? Do you mean a shared number which multiple users can send SMS messages?

1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Nat Truitt avatar image
Nat Truitt answered ·

yes

1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Phong Vu avatar image
Phong Vu answered ·

No, standard (P2P) SMS number is personal number. This means that a number need to be assigned to an extension and only that extension (the number owner) can use the number to send/receive SMS messages. We support A2P (High Volume) SMS numbers, but right now, it is in beta stage and still requires the number to be assigned to an extension similar to the standard SMS number requirement. In the near future, A2P SMS numbers can be shared with multiple users via admin settings. Similar to the way you setup a call queue.

1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app