News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Developers
Production App error at authorisation (Unauthorised for this grant type),Unable to access Production server despite password has been changed.
Tags: authentication
Apr 8, 2021 at 2:47am   •   2 replies  •  0 likes
Developer Admin

Hello,
I have created an rc app and passed the graduation requirements, now it is active in production. I am using .net core web application with ring central .net sdk. It is working fine with sandbox credentials but when i changed it with production credentials it gave an authorization error. I have reset the password of production credentials but it did not work and it reset the password of my account. I have attached the screenshots of the error message and piece of my code.

My application details are as follows,

RINGCENTRAL_CLIENTID:mMbs96qzT0WBfQaQNwls2g
RINGCENTRAL_EXTENSION:101

2 Answers
answered on Apr 8, 2021 at 11:42am  

I have also tried with passing extension but same error is still there.


 0
answered on Apr 8, 2021 at 9:47am  

You have to call this method with 3 params.

rcsdk.Authorize("RINGCENTRAL_USERNAME", "RINGCENTRAL_EXTENSION", "RINGCENTRAL_PASSWORD").Wait();

BTW, don't post full production number here in public space, nor full app credentials even if it is encoded. I dashed out your number and remove one of your attachment.


 0



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us