We would like to be able to give each call queue a priority level. For example, if a caller has been waiting for 3 minutes and is in call queue #3, we would like this call patched through to one of our agents before a caller in Call Que #1 or #2.
I would like to be able to have a feature to where is a caller is in a specific call queue no matter what that call would get prioritized. For example, a caller in call queue 3 would get run through to an agent before a caller in call queue 1
