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delete call log
Tags: phone
Apr 13, 2021 at 10:29am   •   1 replies  •  0 likes
Christine Sliva

After deleting call log, missed calls are still being displayed on phone panel.


on Apr 13, 2021 at 12:40pm   •  0 likes

Hi Christine, may I know which phone panel are you referring?

on Apr 14, 2021 at 8:57am   •  0 likes

Just found out that the desk set and app do not communicate when deleting the call history from the app. Steps to clear from my desk phone; press the down arrow; Toolbar on phone will display options (Dial - Info - Type - More). Select More - Toolbar on phone will display (Clear - Sort - More). Select Clear - This will give you the option to Clear All Calls - Missed Calls - Received Calls - Placed Calls - Displayed Calls.

on Apr 14, 2021 at 9:21am   •  0 likes

Thanks for sharing this information, Christine.

on Apr 14, 2021 at 10:06am   •  0 likes

You are welcome Mary.

on Apr 14, 2021 at 8:01am   •  0 likes

Desk phone - poly

on Apr 14, 2021 at 8:31am   •  0 likes

Try to reboot your phone to make sure that it syncs.

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