question

Pam Grazier avatar image
Pam Grazier asked mary-community-moderator commented

Can Administrators turn off access to the HUD? Can Administrators block who has access to the HUD?

We have some users that do not want others to see who they may be on the phone with, is there a way for Administrators to remove access to the HUD feature and grant it to only specific users?

hud
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1 Answer

tak-it1 avatar image
tak-it1 answered mary-community-moderator commented

Yeah, this would be done via a "Custom Role" in the "Roles" section. It depends on what version of RC you're on, but you can start a new role with Super Admin as the base, deselect "HUD" and deselect/select any other features, and apply to whoever requires it.

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Thank you, @tak-it1, In addition to this, here's the KB article on how to set up a custom role. https://support.ringcentral.com/article/10640-user-roles-permissions-create-custom-role.html

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