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Can Administrators turn off access to the HUD? Can Administrators block who has access to the HUD?
Tags: hud
Apr 19, 2021 at 3:19pm   •   1 replies  •  0 likes
Pam Grazier

We have some users that do not want others to see who they may be on the phone with, is there a way for Administrators to remove access to the HUD feature and grant it to only specific users?

1 Answer
answered on Apr 20, 2021 at 2:33pm  

Yeah, this would be done via a "Custom Role" in the "Roles" section. It depends on what version of RC you're on, but you can start a new role with Super Admin as the base, deselect "HUD" and deselect/select any other features, and apply to whoever requires it.

on Apr 21, 2021 at 1:45pm   •  0 likes

Thank you, @tak-it1, In addition to this, here's the KB article on how to set up a custom role.

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