question

James Moriarty avatar image
James Moriarty asked Anirban answered

Cannot use Meetings APIs in developer sandbox account

Like a few others that have posted to the forum, I have found I cannot use Meetings APIs with a sandbox account, making it problematic to perform development and, later, to exercise these APIs in order to graduate my app.

In these threads:

https://forums.developers.ringcentral.com/questions/1183/cannot-create-meetings-in-developer-sandbox-accoun.html

https://forums.developers.ringcentral.com/questions/7925/in-order-to-call-this-api-endpoint-user-needs-to-h-3.html

Someone from RingCentral has been able to add Meetings to the sandbox user. @Phong Vu if you or someone else could do this for me, I would be eternally grateful. I am a paid user, not just a free developer account.

meetingsapisandboxmeeting permission
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Phong Vu avatar image
Phong Vu answered Phong Vu edited

My apologies for the delayed response!

What is your sandbox account's main company number?

As a RingCentral customer, next time you can submit a help ticket.

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Anirban avatar image
Anirban answered

As a customer, you can use the following support :

24/7 Customer Support: https://support.ringcentral.com/s/contact-numbers

Developer support ticket: https://developers.ringcentral.com/support/create-case

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys