question

Greg Watson avatar image
Greg Watson asked Greg Watson answered

OAUTH that used to work now gets "Error: Access not granted or expired.:

I have created an app that reads and updates my personal RingCentral address book. It has been running since August. This week after a flurry of errors one day last week, I started getting the error...

Error: Access not granted or expired.

at Service_.getAccessToken(Service:454:11)

I have fixed the problem that was generating the production error (badly formed address in the source data). I am still getting the OAUTH error. I have tried suspending and reactivating the app. No change. I have checked the OAUT credentials. They have not changed.

authentication
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Phong Vu avatar image
Phong Vu answered

What is your app's platform type? Or give me the the app client id so I can check.

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Greg Watson avatar image
Greg Watson answered

I don't know if I found the best solution, but I changed my RingCentral account password and redid the Oauth approval dialogue. This generated a new CLIENT-ID and CLIENT-SECRET. Now everything works.

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