Is there a way to have the caller, transferee and call transferring to all be connected on the call and when transferee has finished can hang up and call still be active?
Are you looking for a solution to do that using RingCentral apps or using the platform API?
Using the app, while on a call, you can click the Add (+) button, which allows you to make a new call to a new party, then you can merge the call so 3 parties can be on the same call.
If you want to do this using API, you can use the bridge call party API to merge the calls, provided that, you have got the calls' session Ids and party Ids properly.
if i hangup after the caller and party transferred to are connected, the call disconnects. we need to stay on the line for the call but after all information is given to transferred party hang up to receive other calls
Then you have to perform a call warm transfer. But in that case, the callee party will be disconnected automatically after the call is transferred.
thank you Phong for your response. i guess the system is not capable of handling this feature.
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