question

Pramod Kangare avatar image
Pramod Kangare asked Anirban edited

Why is CallControl permission not passing graduation requirement?

I successfully tested the below endpoint using subscription, also CallControl permission passed for XYZ app.

https://developers.ringcentral.com/api-reference/Account-Telephony-Sessions-Event


Also for XYZ clone app, I successfully tested the above endpoint using subscription, but now for this XYZ clone app, CallPermission is not passing.


Please guide on this.

developer sandbox
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1 Answer

Anirban avatar image
Anirban answered Anirban edited

Please check with the developer support team by submitting a help support ticket and send them the client ids of both applications to look into.

@Phong Vu can also help you here with your application client id and application details

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