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Home » Users
"Your call is parked" message whenever ending a call
Tags: phone, phone, phone
May 18, 2021 at 12:20pm   •   1 replies  •  0 likes
Joseph Renderos

Hello. I am a tech and I'm working with a user who will sometimes get a "Your call is parked at location *801" message when ending a call. There's not an option to disconnect, and the only thing the user can do is close out RingCentral Phone and reopen. Then it is gone.

I've purged the data and deauthorized the machine. I've also uninstalled and reinstalled the latest RingCentral Phone v21 on the Windows 10 Pro machine.

Out of a few hundred users, this is the only user that this is happening to.

Has anyone come across this issue?


on May 19, 2021 at 8:04am   •  1 likes

Joseph, you may ask for assistance from our Technical Support Team for this issue. Here's a link on different ways to contact Support.

on May 19, 2021 at 8:59am   •  0 likes

Thank you. I will reach out to them.

on May 19, 2021 at 9:36am   •  0 likes

You're welcome.

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