Brittany Reynolds avatar image
Brittany Reynolds asked mary-community-moderator edited

When forwarding a call is there a way to show the information for the call being forwarded instead of who is forwarding it?

When a coworker is transferring a call to me, it looks as if they are calling me directly which leads to some embarrassing interactions with clients. Is there a way to show the number of the call being forward to me instead?

call forwarding
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi! It is the expected behavior when transferring calls. Our Product Team is already aware of this lacking feature, and they are considering it. Kindly add your vote here.

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