Question

When forwarding a call is there a way to show the information for the call being forwarded instead of who is forwarding it?

  • 27 May 2021
  • 1 reply
  • 254 views

When a coworker is transferring a call to me, it looks as if they are calling me directly which leads to some embarrassing interactions with clients. Is there a way to show the number of the call being forward to me instead?


1 reply

Userlevel 2

Hi! It is the expected behavior when transferring calls. Our Product Team is already aware of this lacking feature, and they are considering it. Kindly add your vote here.

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