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The Insightly/RingCentral integration currently logs phone calls as past events that show up on a users calendar. While building this out, I realized that 40+ calls a day for a user will render the calendar as virtually inoperable as it is bogged down by call logs. Is there a way to stop Insightly from posting the call log to the calendar while still allowing it to show under the "activity" tab of the respective lead?

The one flaw I have found with the most recent integration between RingCentral and Insightly is that calls are logged as past events within Insightly. While this is a good thing, those past calls are listed on the calendar as an event. When 40 calls are made a day, the calendar gets to jumbled where it makes it virtually inoperable. Is there a way to stop the call logs being posted to the calendar?

This is a very good point. I think we selected “events” as the best vehicle to capture this information because it had a start and end time. Looking into Insightly more, I can see that it is really intended to facilitate calendar integrations, and thus could make someone’s calendar super noisey. 

We are looking into adding an option where users can elect to add phone cals as events, or notes. 

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