The Unified CRM extension is evolving not only in the number of users it supports but also in the variety of systems and products it integrates with. This includes ServiceNow, our first third-party adapter built by Gate6. Over the coming weeks, you will notice our branding and name change to App Connect, but rest assured, the product functionality remains exactly the same.

As part of this transition, we’ve started with an extensive update of our documentation. These new details highlight how companies can collaborate with our broader developer community to build support for more niche or proprietary CRMs.

Here's what you can expect with App Connect:

• Expanded Integrations: Continue to enjoy seamless connections with a growing list of systems and products, starting with the newly added integration with ServiceNow.
• Community Collaboration: Leverage the collective expertise of our developer community to build and support integrations with specialized CRMs.
• Consistent Product Experience: The core product remains unchanged, ensuring that your workflow and user experience stay familiar.
• Updated Documentation: Access detailed guides and documentation that reflect the latest updates and integration capabilities.

We’re excited about this transformation and the enhanced opportunities it brings. Stay tuned for more updates, and thank you for being a valued member of our community!