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March 23, 2022
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Best Way to See our Received Call Volume per Hour

  • March 23, 2022
  • 4 replies
  • 802 views

I am looking for a report/graph that will allow me to see at what times per day we receive the most calls. We are looking to implement an answering service and want to see what times of day it would be most useful to forward calls to the answering service.

    Best answer by Mary-Community_Moderator

    Thanks for inquiring about this, @Eric Silver . The Analytics report doesn't provide this information though. Please add a Feature Request in our Ideas Portal at https://ideas.ringcentral.com/. The site is down at this time but we are working to fix it.

    4 replies

    Mary-Community_Moderator
    Community Manager
    Community Manager
    March 23, 2022

    Thanks for inquiring about this, @Eric Silver . The Analytics report doesn't provide this information though. Please add a Feature Request in our Ideas Portal at https://ideas.ringcentral.com/. The site is down at this time but we are working to fix it.

    The First Step
    September 21, 2022

    Is there a fix to this yet? We too would like to trend the Time of Day call volumes.

    The First Step
    September 21, 2022

    Is there a fix to this yet? We too would like to trend the Time of Day call volumes.

    The First Step
    September 21, 2022

    Is there a fix to this yet? We too would like to trend the Time of Day call volumes.