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Question

Call Volume Stats by the Hour

  • June 21, 2023
  • 1 reply
  • 404 views
L

I can't figure out how to get a detailed download of call volume by hour for a period of time (like 6 months). The graph below is as close as I can get, but there is no way to easily see the hours.


1687369029908.png


    1 reply

    W
    • welcome01
    • Participating Frequently
    • June 26, 2023

    this is the only way to visualize this. I suggest you switch to a 1 week time frame and hover your mouse over the spikes to see the exact hour.

    There might be a better way to do it with RingCentral with Contact Center, but not worth it if that's the only reason for getting Contact Center.

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