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The First Step
July 13, 2022
Question

Interval Data

  • July 13, 2022
  • 2 replies
  • 469 views

I am attempting to build IDP's from my MVP data. The "Trend" graph shows me that the data is there, I just need it in a more digestible format. Is there a report that would show interval call arrival by hour and by day of week? If not, is there a way I can add the "Trend" into an exportable document? The only options it give me to export the trend are excel or PDF (others give the CSV option). Any ideas would be greatly appreciated!

    2 replies

    PhongVu
    Community Manager
    Community Manager
    July 13, 2022

    I don't really understand what you are talking about. Your question is really vague. What is that "Trend" graph? Where is that graph? What is the expecting more digestible format?

    It seems you're using some app to access the data and if so, your question is a user question and should not be posted in this developer community. It should be posted in the user community instead.

    July 20, 2022

    Hi @Jeff Kamin are you using Line of Business Analytics API or Call Log for getting the data as I'm assuming you're talking about call data correct?