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MSI install of RC Dektop App will not open the following day

Tags: ringcentral app

Mar 3, 2022 at 7:03am • 1 replies • 0 likes

Allen Hainsey - IT Ops x285

We have an issue after an install of the RC Desktop App (22.1.20.any) MSI, it will work fine the same day as the install was done, but by the next morning 40% of the installs will not open RC. The only way to reslove this to do deploy the same MSI package again and then they are fine. Has anyone had a similar issue?

Mary-Community_Moderator on Mar 3, 2022 at 9:09am • 0 likes

Hi Allen, please check this issue with our Technical Support Team. You may submit a ticket here.

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