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HelloOur office is having trouble making RingCentral recognize our Clio phone number. We are looking to add notes to our calls and have those notes appear in our Clio call log. Since RingCentral has not recognized our Clio contacts, we can’t have our
Hi I’m trying to connect my CRM (ActiveCampaign) to RingCentral. This is what I’ve done so far:I’ve activated the “RingCentral App Connect” Chrome extension I now see the icon next to the phone number of my contacts in ActiveCampaign However, when I
I've seen an odd behavior on the call routing 1 user getting double the calls of another, is it possible that the idle time is affected if a user dials a non-existing extension? anyone knows all the things that resets the idle time?
I have been repeatedly denied TCR registration. This is error message Im getting.DCA2 declined sharing request for campaign CDII6BR. Rejection Category: MANDATORY_MESSAGE_TERMINOLOGY, CALL_TO_ACTION. Explanation: Unable to verify, needs compliant and
RingCentral's callback system is a masterclass in circular incompetence. You get called with no warning, a voicemail with no direct number, and when you call back you're dumped into a general queue staffed by people who have no idea why you were call
i need to set up a text message auto response
My company main number has been unable to receive ANY inbound SMS since Monday April 6th. I am an independent insurance agency. Every text I am not receiving is a potential client or existing client I am losing. This is directly costing me money ever
We’re thrilled to invite you to another “RingCX Unlocked ” webinar this coming April 23, 2026! We’ll showcase the latest and greatest of upcoming features and additions to our ever-growing RingCX product! 🗓 Date: April 23, 2026🕒 Time: 11 AM PST | 12p
My RingCentral account and extension are currently tied to the ultimate Super Admin role because RingCentral Professional Services set it up that way and we have yet to change it so it’s not tied to an actual user. I recently deployed our first hot d
Good afternoon,We're on day 3 with RingCentral, and we're finding things we really like and little things that make us scratch our head. Overall it's been a pretty good experience.I have something weird going on with the desktop app. When
Can someone tell me when the Nice CXone Agent Interface training tutorial for outbound manual calls will be updated to include the new functionality and UI changes? I believe these changes were in the last release, but the training tutorial has not
I can’t connect my GHL it says here “Could not load user information” please help
We are currently using RingCentral’s SMS workflow builder (beta), specifically the “reaction block” for keyword-based auto responses, and it is not functioning as expected.The workflow is set up to trigger based on inbound SMS with specific keywords.
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