Explore the Evolution of App Connect – January 29, 2026
Ask questions, get answers and engage with your peers
How long are text messages kept before the system deletes them? Is this based on quantity of texts or time?
I have 2 numbers assigned to me. How can I forward calls from just 1 number?
I completed all Ring CX Training however it doesn’t show as completed like the others. Any reason why not? Please advise
We only use RingCentral for faxes. The coversheet shows the Ringcentral number as a phone number making it unusable for us. We need to customize the phone & fax number shown. This forces us to leave the Email subject line blank - a problem becaus
We’ve had multiple users set up using RC Connect for NetSuite for months and it’s been working fine. All of the sudden today, users cannot connect. Users who were already logged in this morning are okay, but as soon as they log out it wont log them b
is there any way that admin can access call transcript and notes in admin portal for all calls.
An incoming call to a RingCentral phone number should be routed to our Next.js application (running server-side with WebSocket support), where the real-time audio media stream should be received. Our application then processes the audio, which should
Creating a Custom Role. I’d like to copy our Standard User role, but add permission for this role to view and export the current list of Users with Extensions, whenever they need to when changes are made to the list. They should NOT have permission t
As far as I can tell the new AI Assistant note taking and transcription features are only available if the call is taken on the desktop app or phone app. What about calls that are made or received using a physical desk phone?
We have no need to SMS customers, we need to use RC SMS capabilities to text EMPLOYEES who are out in the field. Is there any way around the overreaching TCR registration? Or A simplified one for non marketing use cases?
Please help me connect RingCentral to Clio. For three months, the app has been unable to log calls or connect.
Hi everyone,Looking for some advice or best practices around call parking in RingCentral. We recently migrated from Mitel, where our users were used to parking calls directly to an extension number. That workflow was very intuitive for them.In RingCe
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