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I just learned that a paid third-party app is required to integrate RC SMS into Zoho. I asked customer service reps from both companies if RingCentral and Zoho integrated and if I could send/rec RingCentral SMS in Zoho, and both said yes. I guess i
Come and join us for another “RingEX Unlocked” webinar this coming March 24, 2026! We’ll be showcasing the latest and soon-to-be-released features for RingEX that will help you streamline your business communication. 🗓 Date: March 24, 2026🕒 Time: 11
Is there a way we can add branding and customisations to RingCX real time dashboards? From what I can see you cannot.I tried adding the dashboard URL into an iFrame for embedding into HTML but this didn’t work, unless there is another supported metho
How to resolve errorCode: OAU-331
Hi Everyone, I have Mitel 485G phones and we use RingCentral. A few months back, I was following this guide to set up my phones in RC. These steps are no longer working for me. After I set the configuration server, the phone reboots and hits me with
One of my users… his RingCentral App Connect won’t log SMS messages in Pipedrive. It does for other users, such as myself. What could the problem be? Some sort of permission?
We have moved from Panasonic PBX to Yealink T-54W. We can still page to overhead speakers using an Algo adapter, but RingCentral requires the EXT number be inputted to do so. Is there a way to bypass the requirement of inputting the ext number, and e
Hi,I’ve been usingt he AI Notes function in RingCentral fo a little while now, but I have found that it has been inconsistent for the recording of specifc words/phrases in the Transcript, as well as in the Notes, As an example, the company I work for
Hello RingCentral community!I am looking for some clarification for the SMS content policy.Background: We are a clinical lab that tests mainly for illicit drugs, and we use RingCentral’s SMS to discuss results with doctors and such. This type of comm
We noticed recently that RingCentral AI assistant can transcribe and summarizes calls. Is there a way to those summaries into our Customer Relationship Management system? Steps/ Workarounds attempted:(According to talking to tech/dev support and pers
Hi Team,I’m unable to make outbound call to the numbers who don’t have ring central account.Call icon is showing blur. Can anyone suggest what can be done.?
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