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RingEX

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ByrneReeseProduct Manager

Integrations: App Connect

App Connect 2.0 is right around the corner!

App Connect 2.0 is right around the corner!

For most of 2026, hundreds of you have been living on the edge with us, testing, breaking, fixing, and shaping the App Connect 2.0 beta alongside our team. And what you built with us is honestly staggering.Over a dozen new connectors joined the ecosy

RajkbNew Participant

Integrations: App Connect

AD Integration with RC

could you please help us configure RingCentral so that when a user is disabled in Active Directory, their RingCentral account is also disabled automatically? However, when a new user is created in AD, we do not want a RingCentral account to be provis

JojojohnThe First Step

Call Queue Member Status gets Auto Enabled

I have a user who is part of a call queue. Her “Accept queue calls” option automatically gets ticked on, on a regular basis. Before it used to happen occasionally but now it appears to be happening more often and throughout the day. Staff rotate on t

ByrneReeseProduct Manager

The App Connect group has a new home!

We’re making a small change to help you find App Connect resources faster: this group is being moved into the main community so everyone can discover and access App Connect content in one central place.Why we’re doing thisImprove discoverability — ce

PLOutputNew Participant

Developer Platform, APIs, & Integrations

Hello,Does RingCentral have a strategy around MCP servers for agent workflows currently on your roadmap?

ByrneReeseProduct Manager

RingCentral for HubSpot

This group has been moved

Important: Group Redirect to Integrations – HubSpot CategoryWe’re making a small change to help you find answers faster: all visitors to this group will be redirected to a new, consolidated category in our main community forum focused on HubSpot inte

MikegpdxNew Participant

Workflow Builder

How do you forward texts?

How can I autoforward texts I receive through RingCentral to other users at my company?

thanapoomNew Participant

ACE, AIR, AIR Pro & AVA

How to set up AI receptionist to answer calls only if no one picks up?

how to set up AI receptionist to answer calls only if no one picks up?

russell-5New Participant

Developer Platform, APIs, & Integrations

How to get calls per day, per user, in a report / analytics ?

I need a report that shows our team's calls per day, per user in a table. Each column will be a date, and each row will be a user. How can I do this in analytics?Number of calls per day, per user - example reportJan 1Jan 2Jan 3Jan 4Jan 5Jan 6Jan

MartinPNew Participant

RINGCX AWAY STATE TIMER

Would there be a way to program an away state, with a time limiter, example, we know that when you go to on-break state, it timer for 15 mins. or lunch for 30 mins.would there be a way to create an Extended wrap-up state, that will be limited to 2 mi

RajkbNew Participant

Integrations: App Connect

AD Integration with RC

could you please help us configure RingCentral so that when a user is disabled in Active Directory, their RingCentral account is also disabled automatically? However, when a new user is created in AD, we do not want a RingCentral account to be provis

JojojohnThe First Step

Call Queue Member Status gets Auto Enabled

I have a user who is part of a call queue. Her “Accept queue calls” option automatically gets ticked on, on a regular basis. Before it used to happen occasionally but now it appears to be happening more often and throughout the day. Staff rotate on t

PLOutputNew Participant

Developer Platform, APIs, & Integrations

Hello,Does RingCentral have a strategy around MCP servers for agent workflows currently on your roadmap?

MikegpdxNew Participant

Workflow Builder

How do you forward texts?

How can I autoforward texts I receive through RingCentral to other users at my company?

russell-5New Participant

Developer Platform, APIs, & Integrations

How to get calls per day, per user, in a report / analytics ?

I need a report that shows our team's calls per day, per user in a table. Each column will be a date, and each row will be a user. How can I do this in analytics?Number of calls per day, per user - example reportJan 1Jan 2Jan 3Jan 4Jan 5Jan 6Jan

MartinPNew Participant

RINGCX AWAY STATE TIMER

Would there be a way to program an away state, with a time limiter, example, we know that when you go to on-break state, it timer for 15 mins. or lunch for 30 mins.would there be a way to create an Extended wrap-up state, that will be limited to 2 mi

jbagwellNew Participant

Developer Platform, APIs, & Integrations

Shared line API

I dont see any documentation on modifying shared lines via the API-- more specifically, I am trying to update the shared line greeting. help?

bibekchaulagainThe First Step

Developer Platform, APIs, & Integrations

Is p-rc-session-id received from ringcentral-softphone-ts package invite headers unique everytime?

I have configured multiple softphones using https://github.com/ringcentral/ringcentral-softphone-ts package. On invite event of the call, I get the following information in header: Since we can not receive telephony id until the call is answered, we

SportRDNew Participant

Unable to disable a user/phone number

I have an employee that has left the company and I would like to disable their user information (phone number and extension) and replace it with our new employee. However, when I select the 3 dots under user I receive the following message and are u

mjohnstonNew Participant

Admin Portal & Account Management

RingEX CDP Exam Does not Show Questions

I am trying to take the RingEX CDP Exam. The questions do not show up when you open the test. If I scroll down in the Overview it’s blank but my progress moves from 1% to 9%. After that Section 1 shows the same blank page but does not allow me to mo

Ask The Community

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RingEX

4180 Questions

RingCX

15 Questions

Video, Meetings, Webinar, Rooms, & RingCentral Events

Video, Meetings, Webinar, Rooms, & RingCentral Events

542 Questions

Admin Portal & Account Management

Admin Portal & Account Management

806 Questions

Analytics & Reporting

Analytics & Reporting

190 Questions

ACE, AIR, AIR Pro & AVA

ACE, AIR, AIR Pro & AVA

40 Questions

Contact Center

121 Questions

Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

4562 Questions

Developer Platform, APIs & Integrations

554 Questions

Community Announcements

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News & Announcements

News & Announcements

456 Questions

Getting Started

Getting Started

23 Questions

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