Default Admin Passwords for Yealink Phones

We purchased multiple Yealink phones directly from Ring Central (T46Us and T33Gs). They were provisioned by RC before being sent to us. I’m trying to enter the advanced settings and the web interface for the phones to setup extension modules and do some other settings, and I can’t find the correct admin password. I’ve tried my account password (my account is the admin for our RC account), I’ve tried the default admin from the Yealink guide, and I’ve tried the password for the user that those phones are assigned to - nothing works, and I’m concerned about getting locked out. I’ve also reached out to RC and asked what password they set when they provisioned the phones, but I haven’t heard back from them.

Thanks, Mike

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Hi @MikeCamWV, I've just gone over your case and it appears you've already received assistance with this issue. Do you require any further support?

No - the issue has been resolved. I’m having another issue, but I’l post that separately. Thank you.

How did the issue get resolved?

Ring Central Tech Support provided how to get the password for each phone.

For anyone who stubles on this now, this is what ring central support will provide as a response:

Obtain Unique Password

User: admin
Password: admn+INSTANCE ID+pwd example: admn1234586789pwd

To get the Instance of each phone, go to the RingCentral admin portal > Phone System > Click Phones and Devices > Select User phones > Click on the phone you are trying to access.

On the next page, on the address bar obtain the combination of numbers as that is the INSTANCE ID for the specific phone.

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