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Voicemail Envelope Information
Tags: voice mail
Jul 10, 2022 at 7:34am   •   1 replies  •  0 likes
Well Pet Admin 1

When listening to a voicemail, it starts by giving you voicemail envelope (date/time the message was received and the phone number of the caller). It is not giving me the phone number of the caller who left the voicemail like it should and instead saying the name of the name of the voicemail box it was left on. There is also no other way to play the envelope information.

on Jul 12, 2022 at 9:28am   •  0 likes

Hi! I'm currently investigating your concern. I'll get back to you as soon as I get an answer. Thank you!



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