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Can the auto-attendant be set to pickup after 2 rings?

Tags: auto attendant

May 10, 2023 at 11:29am • 2 replies • 0 likes

Peter Fay

Hello,

Fairly simple request. We would like our callers to hear a ring or two before the call is connected to the auto-attendant. Is this possible?

Thank you!

Mary-Community_Moderator on May 10, 2023 at 3:59pm • 0 likes

Hi @Peter Fay, This is currently not an option but you may submit a feature request at https://ideas.ringcentral.com/.

1 Answer

Joe Cache answered on May 11, 2023 at 3:23pm

A tad crude, but you can always record the ring tones to add to the front of your IVR greeting. (or insert them with your favorite audio software)

I was thinking about this for ours, as when you get the initial IVR audio - sometimes you get the whole start, other times it gets truncated. '...ve reached the Center, press...'

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