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Audio alert for text messages received on desktop app
Tags: audio notifications
Aug 26, 2020 at 3:59pm   •   2 replies  •  0 likes
pureview-main-line

No audio notification from desktop app when receiving texts. Audio works fine when notification sounds are tested but no sound is actually made by the computer when a text is received.

on Oct 16, 2020 at 8:13am   •  0 likes

Having the same problem here and I've already tried reinstalling. Have you figured something out?

1 Answer
answered on Sep 16, 2020 at 11:33pm  

Check the settings of your app and see if the speaker source is correctly mentioned with your system speaker. Then change the sound to a different one and test.

If nothing works, try reinstalling the app again.


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