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what could be causing this?

Tags: inbound calls

Feb 16, 2021 at 9:27am • 1 replies • 0 likes

David Tanner

please help!! weird issue. calls come in and all phones ring. if one picks up it acts like it did but continues to ring on other phones and no one is on the call. this continues until everyone has answered. what could be the issue? we have dedicated ethernet to each phone all ports are open?? we are pulling our hair out trying to figure out this issue.

Mary-Community_Moderator on Feb 16, 2021 at 9:56am • 0 likes

Hi @David Tanner, is this call coming from a call queue group?

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