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Availability Status When Idle?

Tags: phone

Feb 24, 2021 at 10:35am • 1 replies • 0 likes

Scott Bates

I've noticed that when not using RC (running in the background idle) it will change the status for users from a green dot to a gray dot. Is there anyway to disable the idle status timeout?

Mary-Community_Moderator on Feb 24, 2021 at 12:55pm • 0 likes

Hi @Scott Bates, there is no option to disable this. For feature requests, please submit it in our Ideas Portal https://ideas.ringcentral.com/

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