Please see email undeliverable message below. All users used to be able to send efax from their email but as of last Friday they can only send efax's thru the ring central web portal or app and their email gives them this bounce back to multiple different destination fax numbers.
Any thoughts? Happy to provide any more info.
Subject:Undeliverable: Test Fax from Patti at the Township of Schaumburg. sent at 1114 am
iad41-c01-elf02.att.rcfaxbroadcast.comrejected your message to the following e-mail addresses:
'6309036331@rcfax.com' (6309036331@rcfax.com)
iad41-c01-elf02.att.rcfaxbroadcast.comgave this error:
<6309036331@rcfax.com>: Recipient address rejected: Message rejected due to: domain owner discourages use of this host. Please seehttp://www.openspf.net/Why?s=mfrom;id=pdionesotes@schaumburgtownship.org;ip=12.38.91.147;r=6309036331@rcfax.com
Your message wasn't delivered due to a permission or security issue. It may have been rejected by a moderator, the address may only accept e-mail from certain senders, or another restriction may be preventing delivery.
Diagnostic information for administrators:
Generating server: SCHAUMBURG-FS.tos.local
6309036331@rcfax.com
iad41-c01-elf02.att.rcfaxbroadcast.com#550 5.7.1 <6309036331@rcfax.com>: Recipient address rejected: Message rejected due to: domain owner discourages use of this host. Please seehttp://www.openspf.net/Why?s=mfrom;id=pdionesotes@schaumburgtownship.org;ip=12.38.91.147;r=6309036331@rcfax.com##
Original message headers:
Received: from SCHAUMBURG-FS.tos.local ([fe80::2eb4:7aef:a64e:8dd9]) by
SCHAUMBURG-FS.tos.local ([fe80::2eb4:7aef:a64e:8dd9%10]) with mapi id
14.03.0513.000; Tue, 30 Mar 2021 11:14:49 -0500
From: Patti Dionesotes <pdionesotes@schaumburgtownship.org>
To: "'6309036331@rcfax.com'" <6309036331@rcfax.com>
Subject: Test Fax from Patti at the Township of Schaumburg. sent at 1114 am
Thread-Topic: Test Fax from Patti at the Township of Schaumburg. sent at
1114 am
Thread-Index: Adclf83k9svbwDMlSzmxFPcRW2xGlQ==
Date: Tue, 30 Mar 2021 16:14:47 +0000
Message-ID: <1A6B9B469CA77F4CAD5D788BF9AEC7BF86069216@SCHAUMBURG-FS.tos.local>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
x-originating-ip: [10.3.3.82]
Content-Type: multipart/alternative;
boundary="_000_1A6B9B469CA77F4CAD5D788BF9AEC7BF86069216SCHAUMBURGFStos_"
MIME-Version: 1.0,
Please see email based error message below when our user tries to send out an efax from their email account. This is for a new service setup. Originally users could do both eFaxs from their email and or the RingCentral app for some reason as of last Friday they now can't send out the eFax's from their email and get the following deny message.
Any thoughts? Happy to provide more info.
Subject:Undeliverable: Test Fax from Patti at the Township of Schaumburg. sent at 1114 am
iad41-c01-elf02.att.rcfaxbroadcast.comrejected your message to the following e-mail addresses:
'6309036331@rcfax.com' (6309036331@rcfax.com)
iad41-c01-elf02.att.rcfaxbroadcast.comgave this error:
<6309036331@rcfax.com>: Recipient address rejected: Message rejected due to: domain owner discourages use of this host. Please seehttp://www.openspf.net/Why?s=mfrom;id=pdionesotes@schaumburgtownship.org;ip=12.38.91.147;r=6309036331@rcfax.com
Your message wasn't delivered due to a permission or security issue. It may have been rejected by a moderator, the address may only accept e-mail from certain senders, or another restriction may be preventing delivery.
Diagnostic information for administrators:
Generating server: SCHAUMBURG-FS.tos.local
6309036331@rcfax.com
iad41-c01-elf02.att.rcfaxbroadcast.com#550 5.7.1 <6309036331@rcfax.com>: Recipient address rejected: Message rejected due to: domain owner discourages use of this host. Please seehttp://www.openspf.net/Why?s=mfrom;id=pdionesotes@schaumburgtownship.org;ip=12.38.91.147;r=6309036331@rcfax.com##
Original message headers:
Received: from SCHAUMBURG-FS.tos.local ([fe80::2eb4:7aef:a64e:8dd9]) by
SCHAUMBURG-FS.tos.local ([fe80::2eb4:7aef:a64e:8dd9%10]) with mapi id
14.03.0513.000; Tue, 30 Mar 2021 11:14:49 -0500
From: Patti Dionesotes <pdionesotes@schaumburgtownship.org>
To: "'6309036331@rcfax.com'" <6309036331@rcfax.com>
Subject: Test Fax from Patti at the Township of Schaumburg. sent at 1114 am
Thread-Topic: Test Fax from Patti at the Township of Schaumburg. sent at
1114 am
Thread-Index: Adclf83k9svbwDMlSzmxFPcRW2xGlQ==
Date: Tue, 30 Mar 2021 16:14:47 +0000
Message-ID: <1A6B9B469CA77F4CAD5D788BF9AEC7BF86069216@SCHAUMBURG-FS.tos.local>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
x-originating-ip: [10.3.3.82]
Content-Type: multipart/alternative;
boundary="_000_1A6B9B469CA77F4CAD5D788BF9AEC7BF86069216SCHAUMBURGFStos_"
MIME-Version: 1.0
Yes we just sent in a support case as well.
Great! Our Support Team will be glad to help you with it.
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Posts are currently read-only as we transition into our new platform.We thank you for your patience
during this downtime.
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