Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Raise hand function is not present in Windows and IOS versions.

Tags: raise hand

Apr 10, 2021 at 6:53am • 4 replies • 0 likes

J. Skaarup

Raise hand is missing.

When using GLIP meetings for Windows and IOS versions the raise hand function is not present anywhere in the meeting panels.

How or when can the raise hand function be used?

J. Skaarup on Apr 13, 2021 at 8:52am • 0 likes

Thank you Aniban and Mary for the replies.

Yes I have read the manual etc, carefully.

Unfortunately is the raise hand function not visible in the participants area. Only signal strength, symbols for audio and video are present beside the participants name - no hand here.

I have screenshots that show the issue. If I send them to RC I will gladly do.

Jan

Mary-Community_Moderator on Apr 13, 2021 at 8:54am • 0 likes

Can you send a screenshot here, please.

J. Skaarup on Apr 13, 2021 at 9:03am • 0 likes

Here are two.

Mary-Community_Moderator on Apr 13, 2021 at 9:28am • 0 likes

Jan, you're using the new RingCentral Video. RCV doesn't have a raise-hand feature available yet. You can submit a feature request in our Ideas Portal so our Product Team may add this in the future. Please go to https://ideas.ringcentral.com/.

Mary-Community_Moderator on Apr 13, 2021 at 12:33pm • 0 likes

Hi Jan, just an update on this. Our Product Team have mentioned that this feature will be available this coming Q3. We'll keep you updated.

Anirban on Apr 10, 2021 at 1:12pm • 0 likes

As per these link there is Raise Hand function there: https://netstorage.ringcentral.com/guides/meetings_user_guide.pdf

https://support.ringcentral.com/article/9365.html

https://support.ringcentral.com/article/Raise-Hand-Feature-for-RingCentral-Meetings-Rooms.html

See if that helps

Mary-Community_Moderator on Apr 12, 2021 at 7:21am • 0 likes

Hi @J. Skaarup, Did you already checked Anirban's shared links?

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales