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Home » Users
Keyboard shortcuts do not work in the RingCentral App?
Tags: ringcentral app, ringcentral app
May 18, 2021 at 7:01am   •   1 replies  •  0 likes
Myles Panayiotis

Hiya,

I was looking for shortcuts on how to end calls without having to click and found this guide -

https://support.ringcentral.co.uk/s/article/784?language=en_GB#How%20to%20customize%20keyboard%20shortcuts%20for%20the%20RingCentral%20Desktop%20app


But none of the shortcuts work. When I click the gear icon too there is no option to rebind keys relating to the phone system, only the messaging and chat functions.


Is there a way to do this or was it removed from the app?

Thanks!

on May 19, 2021 at 8:21am   •  0 likes

The KB article is only for the RingCentral Phone desktop app. The new RingCentral App doesn't have this feature yet. Kindly vote for this feature here.



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