Khoan Nguyen avatar image
Khoan Nguyen asked mary-community-moderator commented

Check agent login


Could you help me with how to listen to the login and logout agent's event(not set status)?

Please help me.


log in
1 |3000

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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi @Khoan Nguyen , is this for a Contact Center account?

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Khoan Nguyen avatar image Khoan Nguyen mary-community-moderator ♦♦ commented ·

Thanks for the response @Mary-Community_Moderator . I'm not sure this is a Contact Center account or not, but I use this to login into Avaya Cloud Office App to handle calls and meetings. And I want to receive the event when I log in and log out ACO App.

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mary-community-moderator avatar image mary-community-moderator ♦♦ Khoan Nguyen commented ·

I see, looks like your have an Avaya Cloud account. You need to contact Technical Support for this. You may call 1-888-898-4591.

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