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Message not always show the most recent.
Tags: ringcentral messages
Jun 29, 2021 at 10:43am   •   1 replies  •  0 likes
Stephane Beauchamp

When I receive a message on a long conversation I have to scroll down to see the new message. He don't show the most recent message. Same think append when I right new message. I press "enter" and I don't see my message I have to scroll down to see the message I just send.

on Jun 29, 2021 at 1:21pm   •  0 likes

@Stephane Beauchamp , are you referring to Team Messaging or SMS?

on Jun 29, 2021 at 2:07pm   •  0 likes

Just to be sure. I don't use Microsoft Teams.

I am not using th eSMS function enough to know if the same is happening.

I talk about all the "chat" section.

1624998565133.png

same thing append in team chat or direct chat

on Jun 29, 2021 at 3:02pm   •  0 likes

Is your app updated with the latest version?

on Jul 2, 2021 at 5:59am   •  0 likes

seem to be the last one

on Jul 2, 2021 at 7:51am   •  0 likes

Stephane, if you haven't already, we'd encourage you to create a case and do a little troubleshooting with our Support team. If they identify it's a bug, they can escalate the issue. You can do that here.

on Jun 29, 2021 at 4:05pm   •  0 likes

Version: 21.2.30.551 Web, 21.2.30.1343 Windows



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