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Recurring RC meetings starts giving Invalid Meeting ID
Tags: meetings
Jul 27, 2021 at 1:25pm   •   2 replies  •  0 likes
dan-harman

We have found (several people at my company) that if we schedule a recurring RingCentral Meeting after a while the meeting ID goes "bad" and we have to cancel all future meetings and create a new cycle. Is there a published limit like 4 recurring meetings or no more than 2 months or anything like that? I can't find any published limits.

Thansk.

on Jul 28, 2021 at 5:49am   •  0 likes

Attendees are clicking the calendar link to attend the meeting and that's when they get the "invalid meeting ID" message. I'll see if we can get a screenshot.


on Jul 28, 2021 at 7:47am   •  0 likes

Let us know when you get a screenshot so I can have the Product Team check. Thank you!

on Jul 27, 2021 at 2:03pm   •  0 likes

Hello @dan-harman, are you starting the meeting through the RC App or RC Meetings app? Also, can you send here a screenshot of the error?



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