question

Alexa Carr avatar image
Alexa Carr asked Becky-Community_Manager commented

Call Notifications in Desktop Notification Center

While using the RC small phone, before switching to the RC App on my Windows 10 Desktop, I was able to have my incoming calls notify me using the notification center in the lower right hand part of my screen. Now that I am using the RC App there is no setting for such. Is there anyway to do this so I don't have to continuously bring the RC app to foreground, I use glip for messaging my coworkers and I need the incoming calls to be as a separate notification. I miss important messages from my team when the whole app pops up since it considers the messages as "seen" even if I am just answering a call. Is there a way to receive notifications for incoming calls that does not bring the RC App to foreground? And possibly a way to receive notifications in my Windows 10 Desktop notification center? I still need to be notified of the incoming call, but I can not have glip messenger pop up every time I get a call.

phonenotifications
1 comment
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Hey, Alexa! We've shared this feedback with the product team. They have some notification updates planned and this feedback was helpful.
We'll update you when we have further details.

0 Likes 0 ·

0 Answers

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app