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Armen Sarkisian avatar image
Armen Sarkisian asked Becky-Community_Manager commented

Mac RingCentral app going to full screen and locking me out of running any other app

I'm able to reproduce this issue every time I select the expand window button in the RingCentral app running on Big Sur. Once I do, it almost looks like it enables 'Spaces' and completely takes over the entire screen, locking me out from launching any apps. I can get back to using any of my other desktop apps until I force quit RingCentral.

I have Mission Control and Spaces all turned off. The only work around has been to delete the app including the Application support files and reinstalling. But once I click on the expand screen button after reinstalling, the problem comes back again, locking me out from running any other apps until I force quit RingCentral.

hardware
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@Armen Sarkisian, this is an unexplainable behavior. Would you please submit a Support ticket here? The Tech Team can look into it for you.

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Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ mary-community-moderator ♦ ·

And if you run into any issues with submitting a ticket, @Armen Sarkisian - please reach out. I'm happy to assist.

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