Is it possible to add a button to any of the user interfaces or softphone that will launch a web URL when clicked? If so can you point me to where we should be looking to achieve this please.
As per the following link
RingCentral embedded phone can be done since it isa web based application but there is no official confirmation
Development support has clarified this is not possible yet so I have created a suggested idea ticket. Please vote if this would also be useful for you.
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