When setting up a meeting and including someone not on our plan, an unauthorized client email is sent automatically. It is sent to our admin and 3 other email addresses, one of which is not even on our plan. No one ever entered the 3 additional email addresses to receive any admin information. Support can not figure out how this is happening. Any ideas?
Such a question should be asked via this support channel. You need to provide your account information in the ticket so they can have a look at your account settings.
I have done that - and spent a couple of hours / screen share and numerous tests. The support tech had no idea how to fix this.
Hi @Julie Gladney. Can you please send us an email at Coomunity.support@ringcentral.com? We would like to check on this.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
